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Safeguarding Children

Keeping children safe is everyone’s responsibility and we can all play a vital role in helping to protect children from abuse. 

The South Tees Safeguarding Children Partnership oversees the work we do to protect children in Redcar and Cleveland. (Please click on the link to take you to their website)

If you are worried about a child or young person, and feel they are at risk of being abused, neglected or at risk of being harmed, please contact:

Redcar & Cleveland Multi Agency Children’s Hub (MACH)

Telelphone – 01642 130700

Email – RedcarMACH@redcar-cleveland.gov.uk

The Multi Agency Children’s Hub (MACH) is a partnership between Redcar & Cleveland Borough Council, Cleveland Police and Health Partners.

The MACH Team are available:

Monday to Thursday from 8:30am to 5:00pm

Friday from 8:30am to 4:30pm.

When you contact the MACH their staff will listen to your concerns. The different agencies might share information to try and work out whether they can help, and if so, make a decision about the level of help and support that is most appropriate for the child and their family.

Redcar & Cleveland Borough Council take protecting your data very seriously. Any information that you choose to submit will be subject to rigorous measures and procedures to make sure it can’t be seen, accessed or disclosed to anyone who shouldn’t see it. 

You can find more information about their privacy policy by visiting www.redcar-cleveland.gov.uk/dataprivacy

Getting help and support out of office hours

The Emergency Duty Team provides an out-of-hours response to emergency situations involving child protection and the care of a child.

The Emergency Duty Team is available outside of *normal service hours, bank holidays and weekends. They can be contacted via telephone number: 01642 524 552

What to do in an Emergency?

If you have significant concerns about the safety or welfare of a child or young person contact the Police. Telephone: 999​

If you have concerns about an adult who works with children or young people

The Local Authority Designated Officer (LADO) is based in the MACH Team. If you have concerns about an adult who works with children you can contact the Redcar & Cleveland Local Authority Designated Officer (LADO) on 01642 130700 or email RedcarLADO@redcar-cleveland.gov.uk

Further information about the LADO can be found by downloading the leaflet below:

LADO Information Lea​flet

The LADO allegations blank referral form is also available to download below:

LADO Allegations Blank Referral Form


Please find below other Organisations contact details you may find helpful for advice and support as required

OrganisationPhone Number
Alcohol/drug advice01642 221484
Arch North East, rape and sexual abuse counselling01642 822331
Childline0800 1111
Cleveland Police101 (non-emergency)
Middlesbrough and Stockton Mind01642 257020
Home (teessidemind.org.uk)
Middlesbrough Family Information Service01642 354200
Missing people helpline116 000
My Sisters Place01642 241864
NSPCC (24 hours)0808 800 50000
NSPCC | The UK children’s charity | NSPCC
Samaritans116 123
Victim Support0303 040 1099
Young Minds helpline for parents0808 802 5544
Safer Internet CEOPS https://saferinternet.org.uk/resource/thinkuknow-advice-from-ceop
National Online Safety National Online Safety | News | National Online Safety (nationalcollege.com)

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.