Tel: 01642 471 298 Head Teacher: Kirsty Reilly School Contact: Miss Reilly office@riverdaleprimary.org.uk

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Safeguarding Children

Keeping children safe is everyone’s responsibility and we can all play a vital role in helping to protect children from abuse. 

The South Tees Safeguarding Children Partnership oversees the work we do to protect children in Redcar and Cleveland.  (Please click on the link to take you to their website)

If you are worried about a child or young person, and feel they are at risk of being abused, neglected or at risk of being harmed, please contact:

Redcar & Cleveland Multi Agency Children’s Hub (MACH)

Telelphone –  01642 130 700

Email – RedcarMACH@redcar-cleveland.gov.uk

The Multi Agency Children’s Hub (MACH) is a partnership between Redcar & Cleveland Borough Council, Cleveland Police and Health Partners.

The MACH Team are available:

Monday to Thursday from 8:30am to 5:00pm

Friday from 8:30am to 4:30pm.

When you contact the MACH their staff will listen to your concerns. The different agencies might share information to try and work out whether they can help, and if so, make a decision about the level of help and support that is most appropriate for the child and their family.

Redcar & Cleveland Borough Council take protecting your data very seriously. Any information that you choose to submit will be subject to rigorous measures and procedures to make sure it can’t be seen, accessed or disclosed to anyone who shouldn’t see it. 

You can find more information about their privacy policy by visiting www.redcar-cleveland.gov.uk/dataprivacy

Getting help and support out of office hours

The Emergency Duty Team provides an out-of-hours response to emergency situations involving child protection and the care of a child.

The Emergency Duty Team is available outside of *normal service hours, bank holidays and weekends. They can be contacted via telephone number: 01642 524 552

What to do in an Emergency

If you have significant concerns about the safety or welfare of a child or young person contact the Police. Telephone: 999​

If you have concerns about an adult who works with children or young people

The Local Authority Designated Officer (LADO) is based in the MACH Team. If you have concerns about an adult who works with children you can contact the Redcar & Cleveland Local Authority Designated Officer (LADO) on 01642 130700 or email RedcarLADO@redcar-cleveland.gov.uk

Further information about the LADO can be found by downloading the leaflet below:

LADO Information Lea​flet

The LADO allegations blank referral form is also available to download below:

LADO Allegations Blank Referral Form

Please find below other Organisations contact details you may find helpful for advice and support as required

Organisation                                                                 Phone number

Alcohol / drug advice                                                         01642 221484

Arch North East, rape and sexual abuse counselling   01642 822331

Childline                                                                               0800 1111

Cleveland Police                                                                 101 (non-emergency)

Middlesbrough and Stockton Mind                                 01642 257020

Middlesbrough Family Information Service                 01642 354200

Missing people helpline                                                     116 000

My Sisters Place                                                                 01642 241864

NSPCC (24 hours)                                                             0808 800 50000

Samaritans                                                                         116 123

Victim Support                                                                   0303 040 1099

Young Minds helpline for parents                                 0808 802 5544